Hiring! Amazon India to get 20,000 temp personnel for global customer support
E-commerce important Amazon India about Sunday said it really is offering close to 20,000 ‘seasonal’ or short-term employment opportunities in its customer support (CS) organisation to greatly help customers on India and globally with a smooth online shopping experience.
The new short-term positions-being added to meet the anticipated require in customer traffic in the next six months-are open in Hyderabad, Pune, Coimbatore, Noida, Kolkata, Jaipur, Chandigarh, Mangaluru, Indore, Bhopal and Lucknow, Amazon India said in a statement.
Most of the positions are actually component of Amazon’s ‘Virtual Client Service’ programme that delivers flexible work-from-home choices, it added.
The new positions will dsicover associates assist customer services through e-mail, chat, social media and phone. The eligibility criteria for these positions include having minimum educational qualification of 12th normal complete and proficiency in English, Hindi, Tamil, Telugu or Kannada.
Based on the candidates’ performance and also business needs, a share of the current temporary positions will tend to be converted in permanent positions towards the finish of the entire year, Amazon India said.
“We are consistently evaluating hiring needs over the customer support organisation in response to the developing consumer demand. We estimate that customer traffic will further level up over the next half a year with the onset of Indian and global getaway periods,” Amazon India Director (CUSTOMER SUPPORT) Akshay Prabhu said.
He added that new seasonal positions will provide candidates job reliability and livelihood of these unprecedented times.
Earlier this season, Amazon had announced that it plans to create one million fresh careers in India by 2025 through continued investments in technology, infrastructure, and its own logistics network. The careers created both immediately and indirectly will come to be across industries, including it, skill development, article marketing, retail, logistics, and making, and is as well as the 7 lakh jobs Amazon’s investments have allowed during the last seven years in India.
In May this season, Amazon India had announced adding 50,000 seasonal functions across its warehousing and delivery network to meet up the surge in online demand for products after easing of the lockdown that were put in place because of the coronavirus pandemic.
