Sony pulls 'Cyberpunk 2077' from PlayStation store after bug backlash
Sony said Friday it had been pulling the much-hyped "Cyberpunk 2077" from PlayStation stores all over the world citing "lack of customer satisfaction", after complaints of bugs, compatibility issues and even health threats.
"SIE (Sony Interactive Entertainment) strives to make sure a high level of customer satisfaction, therefore we will start to give a full refund for all gamers who have purchased 'Cyberpunk 2077' via PlayStation Store," the firm said in a statement.
It was posted on international PlayStation sites in the United States, Australia and elsewhere.
"SIE will also be removing 'Cyberpunk 2077' from PlayStation Store until further notice."
The dystopian-themed title is reportedly just about the most expensive video games ever made, and its own release was hotly anticipated.
But the rollout has been definately not smooth, with the game's Warsaw-based maker CD Projekt RED on Monday issuing an apology and vowing to "fix bugs and crashes" with patches in January and February, while also offering refunds to gamers not ready to wait.
The game's release had been delayed twice this season and CD Projekt RED was forced to include health warnings after one reviewer complained it had caused an epileptic seizure.
Last week, the business said it was looking into a "more everlasting solution" to tackle medical risk "as quickly as possible".
Regardless of the problems, entertainment rating website Metacritic has given "Cyberpunk 2077" a score of 87 out of 100 based on 69 reviews, describing it as "an open-world, action-adventure story set in Night City, a megalopolis obsessed with power, glamour and body modification".
Ratings by gamers posted on the website were, however, less upbeat, with "Cyberpunk 2077" earning a score of 7.0 out of 10 based on reviews from 20,544 users.
CD Projekt RED spent around 1.2 billion zloty ($330 million) to make "Cyberpunk 2077," according to analysts at Polish bank BOS, which would make it one of the most expensive games available.
The company rose to global prominence five years ago thanks to its hugely successful "The Witcher 3: Wild Hunt", a sombre fantasy whose monster-slaying hero is endowed with superhuman powers.
But it has lost billions in value since the "Cyberpunk 2077" launch the other day, stock figures showed on Monday.
Source: japantoday.com
